Customer Support:
Both Worlds Software offers unsurpassed support to keep your office up and running at all times. Our staff is comprised of qualified individuals that understand your needs and will provide prompt, courteous service. Cost of support is shown in our pricing schedule and varies depending upon the level of users. Should you choose not to purchase a support plan, you can purchase an individual support incident for $95.00 per incident.
If you need support now, please feel free to contact us at 877-268-4967, extension 205. You can also email our support department by clicking on this link. When you submit your support incident, please be sure to provide us with your firm name, phone number and a short description of your problem, in that order, please!
Training:
On-site training by our trained and experienced staff is is available at $595.00 for a ½ day session and $895.00 for a full day session. Travel and lodging expenses are extra.
If you have a high-speed internet connection our technical support staff can train you right in your own office using Microsoft Netmeeting®. Netmeeting training can be purchased in hourly increments at the rate of $95.00 per hour. To facilitate a Both Worlds training session, click here to download Microsoft NetMeeting®
Click Here for Sample Training Tutorials
Data Conversion:
Our technical programmers can convert data from almost any popular program on the market today. Please call our sales department 1-877-268-4967, extension 201 for additional details and pricing.
Quick Downloads:
Calendar / PDF Controls Calendar Installer Emailer Control MS SnapViewer
MS LDB Viewer MS ShowDoc IE Viewer QSC
